At Bidiana Hair Extensions our hair are considered as a hygienic product, we take public hygiene and safety seriously.
Due to the nature of the hair extensions industry and federal health regulations, all sales are final. We do not refund any hair extensions purchase through our website.
If due to our human error you received the wrong product(s) kindly contact us immediately and a Return Shipping Label will be emailed to you.
Once product(s) is received and inspected you will receive an email of approval or rejection.
Exchange will not be accepted if the product(s)has a sign of worn or tampered with, product(s)should be returned in its original state. Please allow 5-7 business days for approved exchange to be processed.